CustomerTouch® Managed Campaigns enable you to focus more on your customers and your business while we, working with you collaboratively, execute targeted marketing campaigns on your behalf to fill your pipeline with Sales and Service opportunities.
We work with you to focus on different customer segments within your customer base and local market. Then we target different marketing messages to those prospects and customers designed to generate more traffic to your dealership. Multi-channel target marketing helps you attract more customers, expand revenue opportunities with current customers, and create loyal, long-term customers for your business.
Virtual Marketing Representative To Work With You
Your Virtual Marketing Representative works with you to establish an effective marketing strategy using proven programs and content. They are responsible for the execution of your unique marketing initiatives as well as consulting with you on the results generated. They then collaborate with you to target appropriate adjustments to increase the positive impact of your marketing over time.
Service Reminders Drive repeat business in your Service department with email and direct mail reminder marketing directly integrated with your transactional service system. Interactive links enable you to drive customers directly to your website or Service Online application.
Survey Solutions
Let us do the legwork of surveying customers after their Service and Sales transactions, making you aware of and enabling you to resolve customer satisfaction issues as soon as they are detected.
Unsold and Post-Sale Follow-up
Employ effective solutions for re-engaging unsold prospects and shepherding car buyers towards becoming loyal service customers.
Measureable Results
See and understand the value of your marketing investment. We track the marketing activity we do as part of CustomerTouch to enable you and us to measure the positive impact and adjust to best satisfy market response and opportunity.
